What should I do about devices listed in the report that are not backing up? This alert indicates a condition that can ideally be corrected. The most common cause for this alert is that a device is powered off, often due to vacation or other absence. Let them know what unit or department you are responsible for this will start the process of connecting you with CIT staff who can help.For users of Dartmouth’s Code42 CrashPlan service, you will receive via email a Not Backed Up notifications from Code42 for Enterprise, if a Dartmouth computers you have enrolled in the Code42 Service has not backed up for 5 days. IT Directors or ITSG representatives can contact the IT Service Desk.Cornell unit IT staff who would like to bring CrashPlan to end users should ask their local IT Director or ITSG representative about getting Certified Desktop.End users interested in CrashPlan for their Cornell computer should reach out to a local technical support representative about the availability of the service for their unit.(Server backup uses the EZ-Backup service.)ĬrashPlan is part of the Certified Desktop suite of security tools and can generally be found on university-managed computers.ĭon't Have CrashPlan but Would like to Get It? This helps protect users from ransomware attacks and fraud, and streamlines the process of transitioning files to a new computer. ĬrashPlan provides secure, real-time backup, archiving, and versioning of files for Cornell computers. Visit CrashPlan to Update Branding on Backup Alert Messages for more details.įor the time being, however, the installed application name and logo is still Code42. CrashPlan will continue rebranding away from the former product name, Code42, on January 19, 2023, when user backup status reports and administrator backup alert notification messages begin using CrashPlan logos and company information.
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